How To Factory Reset Windows Surface Rt Without Password

Notation:Some products might not be available in your country or region.

If y'all're having trouble with your Surface, you may be able to refresh or reset information technology and solve the problem.

• Earlier yous begin

• Solution ane: Refresh your Surface RT or Surface 2

• Solution 2: Reset your Surface RT or Surface 2

Before you begin

To perform a refresh or a reset, you'll demand to check a few things outset.

Is your Surface touchscreen working?

If you're having problems with your Surface touchscreen, connect a keyboard, such as a Surface Typing Encompass or USB keyboard, before trying these solutions.

Is Windows loading?

If you lot're having problem getting Windows to showtime on your Surface, you may not be able to perform the steps to refresh or reset. See Surface won't turn on, Windows won't outset, or the battery won't charge for help with Windows startup issues commencement.

Solution 1: Refresh your Surface RT or Surface 2

Refreshing your Surface reinstalls Windows and keeps your personal files, settings, apps that came installed on your Surface, and apps that y'all installed from Microsoft Store.

To refresh Surface RT or Surface two

There are two means to refresh Surface:

• Refresh from inside Windows: If Windows loads and y'all can sign in, you lot can perform the refresh from within Windows.

• Refresh from USB recovery media: If Windows fails to showtime and you lot have USB recovery media available, yous tin perform the refresh by using your USB.

Refresh from within Windows

1. Plug in your Surface so you don't run out of power during the refresh.

2. Swipe in from the right edge of the screen, and select Settings > Alter PC settings.

3. Select Update and recovery > Recovery.

4. Under Refresh your PC without affecting your files, select Get started.

5. Select Next, brand certain that your Surface is plugged in, and select Refresh.

6. Surface restarts, and the Surface logo appears during the refresh process (this can take several minutes).

Refresh from USB recovery media

Refresh your Surface from a USB recovery drive by following these steps:

1. Shut down your Surface and plug information technology in so y'all don't run out of ability during the refresh.

2. Insert the USB recovery drive into the USB port.

3. Printing and hold the volume-down button while yous press and release the power button. When the Surface logo appears, release the volume-down button.

4. When prompted, select the language and keyboard layout yous want.

5. Select Troubleshoot > Refresh your PC, and select the operating system you want to refresh.

6. On the Refresh your PC screen, select Adjacent > Refresh.

7. Surface restarts and the Surface logo appears during the refresh process (this can take several minutes).

Solution two: Reset your Surface RT or Surface ii

Warning:A reset returns Surface to its factory settings:

• A reset reinstalls Windows and apps that came installed on your Surface.

• All of your personal files will be deleted, and your settings will be reset. All apps that you lot installed will be removed. For info on backing upward your files, see Support your files.

• After a reset, yous'll be able to prepare your Surface as if it were brand new.

To reset Surface RT or Surface two

At that place are three ways to reset Surface.

• Reset from within Windows: If Windows loads and you tin can sign in, yous tin can perform the reset from within Windows.

• Reset from the Windows sign-in screen: If Windows sign-in fails, yous can perform the reset from the Windows sign-in screen.

• Reset from USB recovery media: If Windows fails to start, you can perform the reset by using USB recovery media if available.

Important:If you see the message Insert media: Some files are missing. Your Windows installation or recovery media will provide these files, yous demand to download a recovery image and reset from a USB recovery drive. For more info, meet "Reset from USB recovery media" below.

Reset from within Windows

1. Plug in your Surface so you don't run out of power during the refresh.

2. Swipe in from the right edge of the screen, and select Settings > Modify PC settings.

3. Select Update and recovery > Recovery.

4. Under Remove everything and reinstall Windows, select Get started > Side by side.

5. Choose either Only remove my files or Fully clean the drive. The choice to clean the drive is more than secure just takes much longer. For case, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, you just need to remove your files.

6. Select Reset.
   Surface restarts and the Surface logo appears during the reset process (this can accept several minutes).

Reset from the Windows sign-in screen

Notes:

• If you've lost your countersign, you lot may non have to reset your Surface. See I forgot my password before performing these reset steps.

• If yous don't have a keyboard connected to your Surface, you'll demand to use the on-screen touch keyboard to do these reset steps. From the Windows sign-in screen, select Ease of access in the lower-left corner, and select On-Screen Keyboard.

1. Plug in your Surface so you lot don't run out of power during the refresh.

2. From the Windows sign-in screen, select Power in the lower-right corner of the sign-in screen.

3. Press and hold the Shift key.
   (If you're using the touch on keyboard, select the Shift primal.)

4. While the Shift key is still pressed or selected, select Restart.
   If you get the prompt Restart anyway, select Restart anyway.
   After your Surface restarts, the Choose an selection screen volition appear.

5. Select Troubleshoot > Reset your PC.
   Surface restarts and the Surface logo appears while Windows prepares to reset your Surface.

6. On the Reset your PC screen, select Next.

7. Choose either Only remove my files or Fully clean the drive. The option to clean the drive is more secure but takes much longer. For example, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, y'all just need to remove your files.

8. Select Reset. Surface restarts and the Surface logo appears during the reset process (this can take several minutes).

Reset from USB recovery media

Reset your Surface from the USB recovery drive by post-obit these steps:

1. Close down your Surface and plug it in so you don't run out of power during the refresh.

2. Insert the USB recovery drive into the USB port.

3. Press and concord the volume-down push while yous press and release the power button. When the Surface logo appears, release the volume-downwards push.

4. When prompted, select the language and keyboard layout you desire.

5. Select Troubleshoot > Reset your PC.

6. If prompted for a recovery central, select Skip this bulldoze at the bottom of the screen.

7. Select the operating system yous want to reset. This refers to the electric current operating system installed on your Surface.

8. Select Yes, repartition the drives. On the next page, select Next.

9. Cull either Just remove my files or Fully clean the drive.
   The option to clean the bulldoze is more secure just takes much longer. For example, if y'all are recycling your Surface, yous should clean the drive. If yous are keeping your Surface, you lot just need to remove your files.

10. Select Reset.
    Surface restarts and the Surface logo appears while the reset process continues (this tin can accept several minutes).

11. Surface 2 only: After restart, your Surface may prompt y'all to clear the TPM (Trusted Platform Module). Press F12 or the volume-up button to articulate the TPM.

Later on the reset

Here'due south what to exercise after you've reset your Surface:

• Complete the Surface setup steps, including selecting your region and language.

• Sign in with the same Microsoft business relationship you were using before so that things like the Windows apps you lot purchased will be bachelor to reinstall. For more info, see All virtually accounts.

• Check for important updates. Encounter Install Surface and Windows updates.

• Reinstall Windows apps:
  

  1. Go to Get-go , and select Microsoft Store > Account > My apps.

  2. Select the apps you want to install, and select Install.

Related topics

• Gear up your Surface

• Install Surface and Windows updates

• Restore or reset Surface Pro or Surface 3

Source: https://support.microsoft.com/en-us/surface/refresh-or-reset-surface-rt-or-surface-2-09e16d53-1415-4713-a5e9-691fedb22015

Posted by: gainesfreace.blogspot.com

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